Privacy in Lebanon · Cross Abroad

Privacy Policy

Cross Abroad gathers and handles personal data about you as part of the application process. We are dedicated to being direct and clear about how we acquire and use personal data, and about how we comply with our data protection obligations.

Who controls your data

Cross Abroad is the Data Controller. If you have any questions about how Cross Abroad uses your personal data, please contact us at info@crossabroad.com.

What data does Cross Abroad collect?

The following types of information may be collected from you:

• Your name, address, email address and phone number; your social security number, date of birth, country of residence and nationality; and your passport and visa details.
• Details of your education and work experience, including your GPA, the schools, sixth‑form colleges, institutions or universities you have attended, the places you have worked and the courses you have taken.
• Information used to contact you or your family members in an emergency.
• Information on your family or personal circumstances, and academic and academic‑related information and extracurricular activities, as long as they are related to the course.
• Financial data collected for the administration of fees and charges, payments, loans, scholarships, studentships and other forms of financial assistance.

Cross Abroad may also need to collect and process “special categories” of personal data, including:

• Your health and any disabilities, in order to provide assistance and enable you to attend university, and to assess course suitability.
• Gender preference.
• Prior criminal convictions, which may affect a university admission or immigration application.

You can request access to the information we hold about you by emailing info@crossabroad.com. If you need to amend your personal information before enrolling, you may do so at any time call us to speak with the counselor assigned to you.

Why do we collect your data?

• To process and submit applications on your behalf to Cross Abroad’s partner universities, to assess your suitability for our partners’ courses, and to communicate with you about decisions on your application and about preparing for and travelling to university.
• To inform you about, and give you access to, informative events.
• Where consent has been given (for example registration, electronic correspondence or event attendance), data may be shared with partner universities in accordance with the privacy agreements we have in place with these institutions.
• We also have a duty to report certain data to statutory authorities, such as the qualifications our applicants enter university with.

How we collect your data

• If you choose Cross Abroad to submit your application on your behalf, a qualified Cross Abroad counselor will do so and will ask for the documentation our partner university requires.
• From other parties, such as your past or current school, sixth‑form college or institution, or organisations that may provide a reference or recommendation or may be interested in sponsoring your studies.
• Through this website: the details you enter in our “Apply now” form are sent to our team at info@crossabroad.com. Form submissions are processed and stored by our website host, Netlify, on our behalf. If you choose “Send via WhatsApp” or email instead, your message is sent through that service.

How is your data stored?

Your personal information is stored in our business database and may only be viewed by you, your assigned counselors, assigned members of the Operations Team, and the Directors of Cross Abroad.

Who has access to your information?

• Cross Abroad may share your information with a number of internal departments as part of the normal processing of your application.
• If you tell us about a condition, we will share that information with the Regional Office.
• If you apply to one of our partner universities, we will send your information to that university.

Statutory and contractual requirements

We process your data as part of the contract we have with you.

Automated decision‑making

We will not use your personal data for automated decision‑making or profiling about you as an individual.

This website

This website does not use cookies or store anything in your browser. Fonts are loaded from Google Fonts, which receives your IP address as part of delivering them. Everything else is served by our website host. Instagram content opens on Instagram and is subject to Instagram’s own policy. The accommodation search is provided by our accommodation partner, Amber (amberstudent.com), on crossabroad.studentacco.com. It loads from their site when you reach that section or open it, and what you enter there is handled under Amber’s own privacy policy.

Your right to complain

If you are unsatisfied with the way Cross Abroad has processed your personal data, or have any questions or concerns about your data, please contact info@crossabroad.com.

Image and model credits

Airplane model: Poly by Google (CC BY 3.0) · Photos: Richard Mortel (CC BY 2.0), Nan Palmero (CC BY 2.0), Wikimedia Commons (CC0), Mitul Shah (CC0), Balon Greyjoy (CC0), Nithi Ruangpisit (CC BY 3.0), Dreizung (CC BY 3.0), Unsplash. Partner logos are trademarks of their respective institutions.